Refund Policy

Last updated: October 29, 2026 | Effective date: October 29, 2026

This Refund Policy applies to all subscription purchases made through m-flowman.com for services provided by Industry and Environment Co., Ltd. Payments are processed by Paddle (paddle.com), our authorized Merchant of Record.

  Summary: All plans include a 30-day free trial. You will not be charged during the trial period. If you are charged and request a refund within 14 days of the charge, we will issue a full refund.

1. Free Trial

All subscription plans include a 30-day free trial.
No payment is collected during the trial period.
You may cancel at any time during the trial period with no charge.
After the trial ends, your subscription automatically converts to a paid plan and billing begins.

2. Cancellation

You may cancel your subscription at any time through your Paddle customer portal or by contacting us at support@m-flowman.com.
Cancellation takes effect at the end of the current billing period. You will retain access to the service until that date.

3. Refund Policy

If you are charged and request a refund within 14 days of the charge date, we will issue a full refund. No conditions or exceptions apply — simply contact us within 14 days of the charge and we will process your refund.

Refund requests received after 14 days of the charge date will not be eligible for a refund.

4. How to Request a Refund

To request a refund, please contact us with the following information:

Company name and contact person
Email address used for the subscription
Date of the charge

Send your request to: support@m-flowman.com

Refunds will be processed within 5–10 business days and returned to your original payment method via Paddle.

5. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with an updated effective date.

6. Contact

Industry and Environment Co., Ltd
Email: support@m-flowman.com
Website: https://m-flowman.com