Privacy Policy

Last updated: October 29, 2026 | Effective date: October 29, 2026

Industry & Environment Co., Ltd ("Company", "we", "us", or "our") operates the M-FlowMan service (I-ChemFlowMan^TM) at m-flowman.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services.

  Key Points: We collect only the information necessary to provide our services. We do not sell your personal data to third parties. Payments are processed by Paddle, our authorized Merchant of Record, which maintains its own privacy policy.

1. Information We Collect

We collect the following types of information:

Category	Examples	Purpose
Account information	Company name, contact person name, email address	Service provision, account management
Business verification	Business registration certificate	Identity and eligibility verification
Payment information	Subscription plan, billing status	Subscription management (card details held by Paddle)
Usage data	Log data, IP address, browser type, pages visited	Service improvement, security
Software usage	Hardware ID (HWID), login history	License authentication, unauthorized use prevention

We do not collect sensitive personal information such as national identification numbers, biometric data, or health information.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services
Process subscriptions and manage billing through Paddle
Verify your business identity and eligibility
Send service-related communications (account confirmations, invoices, support responses)
Detect, prevent, and address technical issues or unauthorized use
Comply with legal obligations under the laws of the Republic of Korea

We do not use your information for targeted advertising or sell it to third parties.

3. Legal Basis for Processing (GDPR)

For users located in the European Economic Area (EEA), we process personal data under the following legal bases:

Contract performance: Processing necessary to provide the services you subscribed to.
Legitimate interests: Fraud prevention, security, and service improvement.
Legal obligation: Compliance with applicable laws and regulations.
Consent: Where you have given explicit consent (e.g., marketing communications).

4. Sharing of Information

We share your information only with the following third parties, and only as necessary:

Third Party	Purpose	Privacy Policy
Paddle.com	Payment processing and subscription management (Merchant of Record)	paddle.com/legal/privacy
Resend (resend.com)	Transactional email delivery	resend.com/privacy
Cloudflare, Inc.	Web hosting, CDN, and infrastructure	cloudflare.com/privacypolicy

We may also disclose your information if required by law, court order, or government authority.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations:

Account data: Retained for the duration of your subscription plus 5 years after termination, as required by Korean commercial law.
Business registration documents: Retained for 5 years for regulatory compliance.
Usage and log data: Retained for up to 1 year.
Payment records: Retained for 5 years as required by Korean tax law.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

HTTPS encryption for all data in transit
Access controls limiting data access to authorized personnel only
Secure storage of sensitive data using industry-standard encryption
Regular security reviews of our infrastructure

Payment card information is handled exclusively by Paddle and is never stored on our servers.

7. International Data Transfers

Our services are hosted on Cloudflare's global infrastructure. Your data may be processed in data centers located outside of the Republic of Korea, including in the United States and other countries. We ensure such transfers comply with applicable data protection laws.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data ("right to be forgotten").
Restriction: Request that we restrict processing of your data.
Portability: Request your data in a structured, machine-readable format.
Objection: Object to processing based on legitimate interests.

To exercise any of these rights, please contact us at support@m-flowman.com. We will respond within 30 days.

9. Cookies and Tracking

Our website uses minimal cookies necessary for service operation:

Session cookies: Used for login state management. Deleted when you close your browser.
Functional cookies: Used to remember your preferences.

We do not use advertising or analytics tracking cookies. Third-party services (Paddle) may use their own cookies subject to their respective privacy policies.

10. Children's Privacy

Our services are intended for business use only and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Korean Personal Information Protection Act (PIPA)

In compliance with the Korean Personal Information Protection Act (개인정보 보호법), we designate the following person as our Privacy Officer (개인정보 보호책임자):

Name: Privacy Officer, Industry & Environment Co., Ltd
Email: support@m-flowman.com

If you believe your personal information has been processed in violation of applicable law, you may file a complaint with the Personal Information Protection Commission (PIPC) at pipc.go.kr or the Korea Internet & Security Agency (KISA) at privacy.kisa.or.kr.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Industry & Environment Co., Ltd
Email: support@m-flowman.com
Website: https://m-flowman.com